Privacy Policy

Last Updated: October 1, 2026

Titan Roofing (“Titan Roofing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote, or use our roofing, roof repair, roof replacement, installation, maintenance, inspection, and related services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Company name, where applicable

  • Email address

  • Telephone number

  • Billing and mailing addresses

  • Property addresses where roofing services are requested

  • Roofing project details and property information

  • Quote and service request information

  • Payment and billing information

  • Communications you have with us

  • Photographs or documents relating to your roofing project

  • Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website

  • General website usage information

2. How We Use Your Information

We may use the information we collect to:

  • Respond to inquiries and requests.

  • Provide quotes for roofing services.

  • Schedule and manage roofing appointments and projects.

  • Communicate with customers about their projects.

  • Process payments and invoices.

  • Coordinate property inspections, installations, repairs, and replacements.

  • Provide customer support and warranty assistance.

  • Improve our website and services.

  • Maintain website security.

  • Detect and prevent fraud or misuse.

  • Comply with applicable laws and legal obligations.

  • Send service-related communications.

  • Send marketing communications where permitted and where you have provided appropriate consent.

We do not use personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by law.

3. Information Collected Through Forms

If you submit a contact, quote, booking, project inquiry, or other form on our website, we may collect the information entered into that form.

This information may include your name, email address, telephone number, company information, property address, roofing project details, photographs, and any message or other information you provide.

We use this information to respond to your request, prepare estimates, schedule services, and provide the requested roofing work.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that can help websites remember information about your visit and understand how visitors use the website.

We may use cookies for purposes such as:

  • Website functionality

  • Security

  • Remembering preferences

  • Understanding website traffic

  • Improving website performance

  • Analytics

  • Marketing and advertising, where applicable

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if certain cookies are disabled.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

5. Analytics

We may use analytics services to understand how visitors use our website.

These services may collect information such as pages visited, approximate location, device information, browser information, and website interactions.

Analytics providers may use cookies or similar technologies to collect this information.

If Titan Roofing uses a specific analytics provider, additional information about that provider’s privacy practices may be available through its own privacy policy.

6. How We Share Information

We may share personal information when reasonably necessary to operate our business and provide our services.

This may include sharing information with:

  • Roofing contractors and subcontractors working on your project

  • Roofing material suppliers and manufacturers

  • Payment processors

  • Website hosting providers

  • Email and communication providers

  • Technology and software providers

  • Professional advisors, including accountants and legal advisors

  • Government authorities or law enforcement when legally required

We only provide service providers with information reasonably necessary for them to perform their services, subject to applicable law and appropriate safeguards.

We do not sell your personal information for money. Where applicable law defines certain data sharing for advertising or other purposes as a sale or targeted advertising, we will honor the rights and obligations that apply.

7. Payment Information

If you make a payment through our website or another payment platform, your payment may be processed by a third-party payment provider.

We may receive transaction information necessary to confirm and manage the payment.

We do not intend to store complete payment card numbers on our own systems unless expressly stated otherwise.

Payment information may be subject to the privacy policy and terms of the applicable payment provider.

8. Communications

If you contact us by email, telephone, contact form, or another communication method, we may retain records of those communications for customer service, project administration, dispute resolution, warranty support, and legal purposes.

We may also contact you regarding your quote, appointment, roofing project, account, invoice, warranty, or other service-related matter.

9. Marketing Communications

Where permitted by applicable law, we may send information about Titan Roofing’s services, promotions, or other business updates.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in the communication or by contacting us at email@example.com.

Even if you opt out of marketing communications, we may continue to send non-marketing communications necessary to provide services, respond to your requests, or manage your account or transaction.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, managing warranties, resolving disputes, enforcing agreements, and complying with legal obligations.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

13. Children’s Privacy

Our website and services are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

14. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of personal information where legally permitted.

  • Object to or restrict certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain marketing communications or data uses where applicable.

  • Request information about how your personal information is used or disclosed.

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests, as permitted by applicable law.

15. New York Residents

Titan Roofing may process information relating to customers and website visitors in New York and other jurisdictions.

If additional privacy rights apply to you under applicable federal, state, or local law, we will honor those rights as required by law.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to periodically review this Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Titan Roofing
123 Example Road
New York, NY 12345

Email: email@example.com
Phone: (555) 555-5555